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Monday, 23 February 2015

Summary of Operation Part...

D-7

Date:17 February 2015

SUMMARY OF OPERATION PART

Operation is essential to ensure an organization running well or not. Their operations are copyright of a system in which the desired outputs can be generated with the number (quantity) is required, has the quality (quality) which coincides, on time and place needed, with the least cost and with optimal profit rate.

An organization needs to plan operational activities so that it becomes more efficient, can reduce the costs of production and operation, thus minimizing waste and maximizing production output. Failure to plan and control the activities of production or operations can cause problems such as delays in the receipt of materials, customer dissatisfaction, high rates of wastage and damage to raw materials. This failure may lead to decreased productivity and failure in achieving business goals. Therefore, every organization needs and make preparations for transferring operating properly. For example, how to open a food premise, how to get a license, the expenses of utility (water and electricity bill), food premise equipment and purchase of raw materials.

For the operations, the Happy Family Restaurant selects Soto Nor Cafe as our reference. Soto Nor Café owned by Mr. Salamat Bin Pigi. Mr. Salamat has opened two branches Soto Nor Café. Soto's first branch in Sungai Asap and was opened in 2006. In the meantime, a second branch was opened in 2012 in Bintulu near Fire Station, Bintulu.

What we can conclude from this interview is that if we want to open a Happy Family Restaurant we need to refer to Bintulu Development Authority (BDA) and according to the conditions specified. Among the conditions before applying for a license from Bintulu Development Authority (BDA), the applicant shall register the name of the company in Bintulu District Office. Fee for registration of a business name is RM50.00 and RM25.00 trade license. Thereafter, the applicant must obtain certification business name of Bintulu District Office. Then, the applicant shall be in the form of business license applications from Bintulu Development Authority (BDA).

 The following are the Qualifications and Conditions:

Qualifications:

Applicants must be Malaysian citizen residing in Sarawak. If not, the applicant must have Temporary Employment Pass issued by the Immigration Department of Malaysia, Sarawak.

Conditions:

Food Premise (Tea/Coffee Shop, Food Shop, Restaurant, Bakery)
  • Premises must be located in a shop or commercial areas.
  • Provide a copy of Rental Agreement Premises/title deeds.
  • Food handlers must pass the medical examination has been determined.
  • Premises shall comply with the basic requirements of health.
  • Come to BDA to fulfil the requirements documents for the applications

In terms of supply of raw materials, En.Salamat supply for raw materials forming relationships in large scale for every day and every month and get at a lower price than buying in the market. This way is more efficient and profitable. He also informed us about the need for contingency cost for use during emergencies for example; replace the damaged chairs and tables.

Thank You.
Prepared by Kholifah Bagus Bin Marhaban (S19325)
Updated by Siti Dayangku Intan Liana Binti Tahir (S18990)











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