Date: 31 January 2015
Time: 3.30 pm
Place: Refah Cafe, Sublot 3, Ground Floor, Lot 3743, Medan Jaya Commercial Centre,
97000 Bintulu, Sarawak, Malaysia.
BIODATA OF INTERVIEWEES:
Mrs. Aiedah Binti Tapa
Assistant Restaurant
31 Years Old
INFORMATION ABOUT HUMAN RESOURCES
Human
resources are the main important in an organization. Manager must concern about
human resources, so that quantity and quality can be maintain. Human resources
define utilization of human to achieve vision, mission, objective and goals of
organization. This is because to increase productive contribution workers in
organization.
For
part of human resources, Happy Family Restaurant chooses Refah Café as our
references. Refah Café own by Saipah Tapa, 40 years old, and assist by her
sister, Aiedah Tapa, 31 years old. Refah Café located at Sublot 3, Ground
Floor, Lot 3743, Medan Jaya Commercial Centre, 97000 Bintulu, Sarawak, Malaysia.
What
can we conclude from this interview is if Happy Family Restaurant want to
employed workers, we must evaluate that workers from their background and their
behavior. To employed workers as waiter or waitress, we should find workers
that happy and friendly with customer.
Besides
that, Refah Café taking care of their workers. We must prepare the enough
welfare for the workers. Refah Café gives accommodation for their workers. This
is because workers at Refah Café consist of non-resident of Bintulu. Refah Café
workers Consist from Bekenu, Labuan and Indonesia. Besides accommodation, Refah
Café also prepared insurances for their workers. If the workers injured, Refah
Cafe full responsible to their workers. For the workers attire, Refah Café not
gives any particular attire to their workers. But, the attire must be clean.
For
new workers, salary that Refah Café gives start RM 900 for the waiter or
waitress and RM 1000 for cooking man includes PERKESO. This salary will increase
if the workers diligent or the workers take OT. Salary for the workers every
month and payment by hand. For holiday, Refah Café gives 3 times in a month, on
public holiday and holiday on end of the year. Refah Café also gives holiday on
Sunday in every beginning month.
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With Mrs. Aiedah Tapa |
That's All. Thank you.
Prepared by Nurazura Binti Abdul Azis (S18893)
Updated by Siti Dayangku Intan Liana Binti Tahir (S18990)
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