Third Interview at Refah Cafe.

D-7

Date: 31 January 2015
Time: 3.30 pm
Place: Refah Cafe, Sublot 3, Ground Floor, Lot 3743, Medan Jaya Commercial Centre, 
          97000 Bintulu, Sarawak, Malaysia.

BIODATA OF INTERVIEWEES:

Mrs. Aiedah Binti Tapa
Assistant Restaurant
31 Years Old

INFORMATION ABOUT HUMAN RESOURCES

Human resources are the main important in an organization. Manager must concern about human resources, so that quantity and quality can be maintain. Human resources define utilization of human to achieve vision, mission, objective and goals of organization. This is because to increase productive contribution workers in organization.

For part of human resources, Happy Family Restaurant chooses Refah Café as our references. Refah Café own by Saipah Tapa, 40 years old, and assist by her sister, Aiedah Tapa, 31 years old. Refah Café located at Sublot 3, Ground Floor, Lot 3743, Medan Jaya Commercial Centre, 97000 Bintulu, Sarawak, Malaysia.

What can we conclude from this interview is if Happy Family Restaurant want to employed workers, we must evaluate that workers from their background and their behavior. To employed workers as waiter or waitress, we should find workers that happy and friendly with customer.

Besides that, Refah Café taking care of their workers. We must prepare the enough welfare for the workers. Refah Café gives accommodation for their workers. This is because workers at Refah Café consist of non-resident of Bintulu. Refah Café workers Consist from Bekenu, Labuan and Indonesia. Besides accommodation, Refah Café also prepared insurances for their workers. If the workers injured, Refah Cafe full responsible to their workers. For the workers attire, Refah Café not gives any particular attire to their workers. But, the attire must be clean.

For new workers, salary that Refah Café gives start RM 900 for the waiter or waitress and RM 1000 for cooking man includes PERKESO. This salary will increase if the workers diligent or the workers take OT. Salary for the workers every month and payment by hand. For holiday, Refah Café gives 3 times in a month, on public holiday and holiday on end of the year. Refah Café also gives holiday on Sunday in every beginning month. 

With Mrs. Aiedah Tapa

That's All. Thank you.

Prepared by Nurazura Binti Abdul Azis (S18893)

Updated by Siti Dayangku Intan Liana Binti Tahir (S18990)